My Zook Skylander figure was defective when i first opened it. I went ahead and sent a claim to Activision support and they were very quick and responsive to me!
I appreciate the awesome customer support and the fact that the replaced my figure free of charge!
Thank you Activision!
From Press Release:
Skylanders Spyro’s Adventure lets kids take on the role of a powerful Portal Master who can control over 30 different characters, including the beloved purple dragon Spyro. Each of these heroes is a protector of Skylands, an amazing mysterious world which has been taken over by a sinister Portal Master known as Kaos; a powerful enemy that has frozen the Skylanders as toys and banished them to Earth. Only the players of Skylanders Spyro’s Adventure can help return these heroes back to their world by embarking on an adventurous journey where they will explore mythical lands, battle menacing, outlandish creatures, collect treasures, and solve challenging puzzles as a part of a quest to save Skylands.